Claims Officer – Hargiesa, Somaliland


Claims Officer – Hargiesa, Somaliland

Job Profile; Claims Officer based Hargiesa Somaliland

Reporting to: Underwritting Manager/head of claims with docline of Somaliland Business lead. Staff reporting to role; NA

About us;

BARAKA INSURANCE Ltd was founded as limited company in 2018. Our company provides cooperative insurance which complies with Islamic Shariah laws on the bases of a Wakalah (agency) also known as wage. The company operates on the principles of mutual protection, co-operative risk and profit sharing.

Baraka Insurnace provides an extensive range of protection plans to suit your diverse needs. From medical, motor takaful and home coverages to commercial cover, employee benefits and many more. Our products and services be it for individuals or businesses assure the best quality of care and security that you need.

Main tasks 


Under the Supervision of head of claims , the Claims Officer will: 

  • Supervise all insurance claims in line with insurance policies.
  • Handle claims linked to social protection (claims in respect of work related health and travel insurance)
  • Monitor the performance of client health coerage consumption, report fraud case.
  • Collect and analyse data on all claims related to student protection, life insurance,health insurance etc.
  • Prepare monthly reports for the attention of the Team Leader.
  • Prepare quarterly reports that will aid the Director of the General Services and Procurement Department and the Team Leader in the decision-making process.
  • Update existing policies to reflect changes regarding staff compliments..
  • Communicate with Insurance brokers, partner hospitals to obtain information necessary for processing claims.
  • In consultation with the Finance department, ensure timely settlement of premiums.
  • Perform any other duties as assigned by the Supervisor.
Job Requirements: 


  • Hold at least a Master Degree in Business Administration, Law, Engineering, Finance or related areas.
  • Have a minimum of four (1) years of relevant experience in Insurance Industry at a senior level.
  • Having private sector experience will be an added advantage.
  • Ability to maintain accurate records and provide regular reports on insurance claims.
  • Ability to work under pressure of deadlines.
  • Ability to work sensitively in a multicultural environment and build effective working relations with clients and colleagues.
  • Ability to identify and understands relationships, constraints and pressures affecting others.
  • Show effective negotiating and interpersonal skills.
  • Show problem solving and analytical skills.
  • Be innovative and creative.

How to apply:

Qualified  candidates with the required skills are invited to submit their applications accompanied by detailed curriculum vitae as a single document i.e. with the cover letter being on the first page and the CV starting on the second page, detailing three work related referees and contacts to and received on or before 5.00PM on 30h June, 2021 with the subject line “ Claims Officer– Hargiesa ”Please do not attach any other documents while sending your applications, if required they will be requested at a later stage.



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