Horyaal Hospital – Chief Cashiers

TERMS OF REFERENCE FOR CHIEF CASHIER

 DESIGNATION: Chief Cashiers

• DEPARTMENT: Finance
• REPORTING: CEO
• Location: Mogadishu

ABOUT OUR HOSPITAL

Horyaal Hospital is a premier private healthcare facility dedicated to providing superior medical services and creating a compassionate healing environment. Horyaal Hospital is a multispecialty hospital located in Mogadishu. Located on Tarbuun Road in Hodan, Mogadishu. We provide our patients with patient-focused, world-class medical treatment that adheres to the highest medical care standards, as well as well-equipped and trained staff.

JOB SUMMARY:

As the Chief Cashier at our esteemed private hospital, you will play a crucial role in managing all financial transactions, ensuring accuracy, security, and compliance with established policies and regulations. Reporting directly to the Hospital Administrator, you will lead a team of cashiers and oversee the day-to-day cash operations within the hospital premises. The ideal candidate will possess a strong background in financial management, exceptional leadership skills, and a commitment to upholding the highest standards of integrity and professionalism.

Area of Accountability:

1. Cash Management:

• Oversee all aspects of cash handling, including receiving payments, disbursing funds, and maintaining accurate records of cash transactions.
• Implement robust cash control procedures to minimize errors and discrepancies.
• Monitor cash levels and initiate replenishment orders as needed to ensure operational continuity.

2. Financial Reporting:

• Prepare comprehensive daily, weekly, and monthly cash reconciliation reports.
• Analyze cash flow data and provide insights to support financial decision-making processes.
• Collaborate with the finance department to reconcile cash transactions with general ledger accounts.

3. Supervision and Training:

• Lead and motivate a team of cashiers, providing guidance, support, and ongoing training to ensure high-performance standards.
• Conduct regular performance evaluations and implement development plans to enhance staff competencies.
• Foster a positive work environment characterized by teamwork, accountability, and professional growth.

4. Compliance and Security:

• Ensure compliance with relevant financial regulations, including know-your-customer (KYC) guidelines.
• Implement stringent security measures to safeguard cash assets and prevent unauthorized access or fraudulent activities.
• Conduct periodic audits to assess compliance with internal controls and recommend improvements as necessary.

5. Customer Service:

• Serve as a point of contact for patients, visitors, and staff regarding cash-related inquiries and issues.
• Resolve customer complaints or discrepancies promptly and courteously, maintaining a focus on customer satisfaction.
• Foster positive relationships with stakeholders through effective communication and responsive service delivery.

6. Process Improvement:

• Collaborate with cross-functional teams to implement system upgrades or technological solutions to optimize cash handling procedures.
• Continuously monitor industry best practices and emerging trends to drive innovation and improvement in cash management practices.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field. Master’s degree or professional certification (e.g., Certified Treasury Professional) preferred.
• Exceptional interpersonal and communication skills, with a customer-centric mindset.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Commitment to upholding ethical standards and maintaining the confidentiality of sensitive information.
• Minimum of 5 years of progressive experience in cash management, preferably within the healthcare sector.
• Strong understanding of financial principles, regulations, and internal controls.
• Excellent leadership and team management skills, with a proven ability to inspire and empower staff.
• Advanced analytical and problem-solving abilities, with keen attention to detail.
• Proficiency in financial software applications and Microsoft Office suite.

How to apply

• Interested candidates with the necessary qualifications and experience are urged to submit a cover letter, an updated CV, and academic qualifications combined as a single PDF document by email to HR at Horyaal Hospital: hr@horyaalhospital.so, using the reference “POSITION FOR CHIEF CASHIERS”, The deadline for applications is 1st April 2024.
• Review of applications will begin as soon as they are received, and only complete applications will be considered. Due to the high volume of applications, we regret that we will only contact shortlisted candidates.