Operation and Marketing Manager – Mogadishu Somalia

BARAKA TAKAFUL INSURANCE Ltd

Operation and Marketing Manager – Mogadishu Somalia

 

Job Profile; Operation and Marketing Manager based in Mogadishu Somalia.

 

Reporting to: Executive Director

 

Staff reporting to role; 3

 

About us;

BARAKA TAKAFUL INSURANCE Ltd was founded as limited company in 2018. Our company provides cooperative insurance which complies with Islamic Shariah laws on the bases of a Wakalah (agency) also known as wage. The company operates on the principles of mutual protection, co-operative risk and profit sharing.

 

Baraka Takaful provides an extensive range of protection plans to suit your diverse needs. From medical, motor takaful and home coverages to commercial cover, employee benefits and many more. Our products and services be it for individuals or businesses assure the best quality of care and security that you need.

Main tasks 

 

Insurance Oversight Operations, Marketing and Reporting 

·       Produces daily, weekly, and/or monthly reporting including team production

·       Analyzes data and performs any required reconciliation of discrepancies related to acquisition and origination activities

·       Partner with Corporate MIS and Insurance reporting to develop and refine control and production reporting and dashboards

·       Performs QA of work completed by oversight analysts to ensure accuracy and timeliness.

·       Responsible for overseeing any changes related to regulatory updates within procedures, processes, and policy

·       Participate in cross functional projects on behalf of Insurance included review of business requirement documents (BRDs), user acceptance testing (UAT), and change management activities. Examples may include vendor onboarding/deboarding, Origination data conversion and flow through and servicing training program

·       Business support – MSP scripts, process improvements, policies and procedures and letter updates.

·       Maintain required policies and procedures to ensure compliance and accuracyCollaborate with business partners and vendors as needed on projects and process improvement initiatives

·       Managing workflow items for direct reports and ensure completion of MSP tasks, Customer Service tasks, Exception Reports, Vendor requests etc.

·       Monitoring staffing levels and approving/denying PTO requests

·       Assist staff with escalated files

·       Respond to complaints, notices of error, and requests for information from borrowers

·       Providing coaching feedback for employee performance

·       Identify career goals for staff and address performance issues as needed

·       Manager is not accountable for managing a direct expense budget: Coaches team related to cost effective spending within the business unit.

·       Drive B2B marketing strategy working through to execution

·       End to end management of a variety of campaigns including brand focused campaigns, digital campaigns and content generation

 

·       Management of a variety of marketing collateral including presentations, sales collateral and general marketing materials

·       Drive engagement by developing and implementing content and messaging for campaigns both online and offline

·       Work closely with the business’s broker network in the execution of their marketing activity

Job Requirements: 

 

  • Bachelor’s Degree with field of study in Business, Finance or related field preferred
  • Proven experience working with intermediary channels or a broker or franchise structure – this is mandatory for this role
  • Strong B2B marketing experience
  • Proven experience driving strategy for B2B marketing in addition to executing
  • The ability to work in a fast paced environment whilst working collaboratively with various teams across the business
  • Proven project management experience along with strong communication skills – both written and verbal
  • Strong organizational skills
  • Analytical and problem solving capability
  • Demonstrated ability to meet deadlines in a flexible environment
  • Demonstrated leadership ability
How to apply; 

Qualified  candidates with the required skills are invited to submit their applications accompanied by detailed curriculum vitae as a single document i.e. with the cover letter being on the first page and the CV starting on the second page, detailing three work related referees and contacts to info@barakatakaful.com and received on or before 5.00PM on 25h April, 2021 with the subject line “Operation/Marketing Manager– Mogadishu ”.

 

Please do not attach any other documents while sending your applications, if required they will be requested at a later stage.

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