Water, Sanitation and Hygiene (WASH) Officer, Somalia

Concern Worldwide

Water, Sanitation and Hygiene (WASH) Officer, Somalia


Job Title: Water, Sanitation and Hygiene (WASH) Officer

Reports to: Senior Field Coordinator, Durable solutions

Direct Reports: None

Job Location: The position will be based in Concern’s Baidoa office, Somalia with travel and spend considerable time to support other locations like Hudur, Afgooye, Bardhere etc.

Contract Details:

One year and renewable depending on availability of funding and performance of the post-holder.

Job Summary:

Job Purpose: Under the supervision of the Programme Manager, Durable Solutions the WASH officer will be responsible for planning and implementation of community WASH activities with an emphasis on disseminating pertinent information, and promotes change in attitude and behaviour in accordance with national, international and Concern’s guidelines. The officer will ensure the integration of key health and hygiene promotion messages into existing programmes for the prevention of communicable diseases in the most vulnerable groups. She/he will work closely with community hygiene promoters identified and trained by Concern and implementing partners and act as their mentor. The position holder will also work closely with other Project Officers in Concern and partner staff to foster synergies in integrated programmes.

Main Duties & Responsibilities:

Main Duties and responsibilities:

Programme implementation.

  • Prepare work plans and budgets for the implementation of WASH activities in line with approved projects.
  • Take part in community needs assessments to ensure that programmes developed respond to the needs of the communities.
  • Recruit Community Hygiene Promoters (CHP) in project areas in consultation with community leaders and other key stakeholders in accordance with WASH cluster guidelines and also ensuring Gender-balance and representation of different segments of the community in the selected teams
  • Mobilise communities and programme participants in Concern’s WASH project areas to participate in the programme.
  • Liaise with the logistics department for the production of information, education and communication (IEC) materials for community mobilization.
  • Where necessary establish Gender-balanced functional Water and Environmental Sanitation (WES) committees in accordance with the cluster guidelines.
  • Provide ongoing training and mentoring to programme participants such as CHP, WES committees and community leaders using approved training manuals.
  • Support the construction of WASH infrastructure through liaison with the government and community mobilization and create enabling environment to support the project.
  • Liaise and work with Concern’s Logistics Unit to raise supplies requests, ensure timely procurement and quality of supplies and services required, and follow up on payments to the suppliers by the WASH programme.
  • Support partner employees in applying the appropriate technical WASH standards and ensuring coherence in the partner WASH program’s implementation.
  • Where relevant strengthen the capacity of partners’ staff on WASH programming.
  • Represent Concern at the coordination/cluster meetings as may be assigned by the Programme Manager.
  • The post holder may also be deployed to support emergency response activities.

Monitoring and Reporting

  • Prepare monthly reports or any other report as may be requested by the line manager for activities implemented.
  • Participate in monitoring activities including Knowledge, Attitudes and Practices (KAP) questionnaires and post-distribution monitoring by using Concern’s monitoring tools.
  • Ensure records are maintained for the items distributed in accordance with Concern and donor’s requirements.
  • Participate in gathering baseline, monitoring, and endline data during the implementation of the intervention, by working with staff from various programs and utilizing Concern’s data collecting system.
  • In conjunction with staff from other programs and through the application of Concern’s data collection system, participate in the collection of baseline, monitoring and endline data during the implementation of the intervention.
  • Support the implementation of CRM at the community level in liaison with the M&E Officer.
  • Ensure that the monitoring information informs programming and is used to adapt the activities appropriately.
  • Work closely with the WASH and Construction Coordinator and the WASH Engineer in various activities such as water quality monitoring.

Education, Qualifications & Experience Required:

  • Degree in Public health, Environmental health or community development programming plus a minimum of three years’ programming experience with NGOs in WASH/Public Health sector.
  • Diploma holders in public health with a minimum of four years’ experience with NGOs in WASH/Public Health will also be considered.
  • Experience in conducting training, capacity building sessions and community mobilization.
  • Experience in working directly with socially, economically vulnerable and culturally sensitive communities, women and children; and other stakeholders, i.e. government and other NGOs.

Special Skills, Aptitude or Personality Requirements:

  • Fluency in written and spoken English and Somali
  • Excellent communication and skills (empathy, knowledge sharing, participatory approach methodologies)
  • Experience in community development, and community health and hygiene, social mobilization in the humanitarian/development field.
  • Practical experience in implementing projects with community participation and volunteer support.
  • Good planning, reporting and organization skills


  • Be a team player and support conducive working environments within the office and as a member of Concern’s broader team.
  • Provide inputs to the development of new proposals.
  • Willingness to travel within Somalia as per programme requirements
  • Any other ad hoc duties as may be assigned by the line manager, that being consistent with the nature of the job
  • Willingness to be deployed to support emergency responses.
  • Any other tasks as may be reasonably assigned by line manager.


  • Understanding of mainstreaming issues of gender, inclusion and protection in WASH
  • First-hand knowledge of IDP camps and communities in Baidoa.
  • Previous experience working with Concern.
  • Previous experience in Somalia

Concern’s Code of Conduct (CCoC) and its associated policies

Adhere to the standards of conduct outlined in the (1) Programme Participant Protection Policy; (2) Child Safeguarding Policy; and (3) Anti-Trafficking in Persons Policy

How to apply

Disclaimer Clause

This job description is not exhaustive and may be revised by the line manager from time to time.

How To Apply

Interested candidates, who meet the above requirements, should submit their applications (cover letter and updated CVs) by email to som.vacancies@concern.net with the subject line Water, Sanitation and Hygiene (WASH) Officer” by Tuesday 27th November 2023.

ONLY shortlisted candidates will be contacted for the written test and interview.

Female candidates are strongly encouraged to apply.

Code of Conduct and its Associated Policies

Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organization, and the standards of behavior expected of them. In this context, staff have a responsibility to the organization to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, working or volunteering with Concern is subject to a range of vetting checks, including criminal background checking.






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To apply for this job email your details to som.vacancies@concern.net

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