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UNHCR
Assc IT Service Delivery Management – Djibouti
Job Title: Assc IT Serv Delivery Mgmt Of
Grade: NB
Location: Djibouti, Djibouti
Family/Non-Family: Family
Job Code: N04070
Location Type: Country Office Hardship
Level: C
High Risk: ☐
Alternative Place of Assignment (if applicable): Alternative
Location:
Department: Djibouti, Djibouti
Position Number: 10036444
Position Type: Standard
Occupational Safety and Health Considerations
To view occupational safety and health considerations for this duty station, please visit this link: https://wwwnc.cdc.gov/travel
Job Specific Occupational Safety and Health Considerations (if applicable):
Nature of the Position
Under the supervision of the Administration Officer, the successful candidate will be in charge of the implementation of IT and Communications
tasks in the Representation Office in Djibouti as well as the two Field Offices of Obock and Ali-Sabieh. He/she will work closely with the team in the
Regional Bureau in Nairobi.
Soft skills of the ideal candidate are as follows:
1. Ability to manage IT vendors and understand IT support operations at the management level
2. Ability to explain to staff members problematic technical issues issues translated into a general non-technical language for the successful
resolution of IT problems
Desirable Ideal candidate technical skills:
3. Experience (at least three years) in Microsoft (M365) application and technologies
4. Having done technical courses like ITILv4, MCSE, CCNA or equivalent
Living and Working Conditions
Djibouti, on the Horn of Africa, is a mostly French- and Arabic-speaking country of dry shrublands, volcanic formations and Gulf of Aden beaches.
Djibouti is a multi-ethnic nation with a population of over 921,804 inhabitants (the smallest in mainland Africa). French and Arabic are the country’s
two official languages. About 94% of residents adhere to Islam which is the official religion and has been predominant in the region for more than a
thousand years.
Djibouti is strategically located near some of the world’s busiest shipping lanes, controlling access to the Red Sea and Indian Ocean. It serves as a
key refuelling and transshipment center, and is the principal maritime port for imports from and exports to neighbouring
Ethiopia. A burgeoning commercial hub, the nation is the site of various foreign military bases, including Camp Lemonnier. The Intergovernmental
Authority on Development (IGAD) regional body also has its headquarters in Djibouti City.
There is moderate risk from crime in Djibouti. Most reported incidents are crimes of opportunity (e.g. pickpocketing, petty theft) for immediate gain.
Panhandlers and street children target foreigners for petty theft by creating distractions. Unreported crimes also commonly occur within the local
community. Exercised caution in congested areas such as the central market, city center, and downtown neighbourhoods (known locally as
quartiers), especially after dark. Avoid isolated areas, particularly along the urban coastline.
Djibouti is in Seismic Zone 4, indicating a very high likelihood of damage resulting from earthquakes. Although hot conditions prevail year-round,
brief periods of moderate to heavy rains can cause severe flooding of roads and homes due to poor infrastructure. High tides exacerbate flooding.
In recent years, flooding has led to several fatalities across Djibouti, especially when unpredicted rain leads to flash flooding in the country. Life is
generally expensive including food and accommodation. The climate in Djibouti country is hot and dry all year round, especially during summers.
The average temperature varies from 23º to 29º in January and from 31º to 46º in July
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Eligible Applicants
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This Job Opening is available to eligible UNHCR staff members and external applicants.
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Procedures and Eligibility
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Interested applicants should consult the Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS). Applicants must be nationals of, and be locally recruited within the country of their employment. |
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Duties and Qualifications
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Job description text coming from the Job Code. |
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Additional Information
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<p>Candidates will be subjected to a written test. Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).</p>
======================================================================================================== See below for this postion’s Operational Context ======================================================================================================== |
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Operational Context
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If the Operation Context is available for this job vacancy it can be found by either: a) Selecting the “Operational Context” hyperlink present at the top of the Job Description. OR b) Cutting and pasting the URL shown below into a new web page. |
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Closing Date
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Please note that the closing date for the vacancies in this Vacancy Notice is Sunday 06 February 2022 (midnight Djibouti Time). |
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