Center Administrator

POSITION: CENTER ADMINISTRATOR/RECEPTIONIST

DEPARTMENT: ADMINISTRATION

REPORTS TO: CENTER COORDINATOR

DUTIES AND RESPONSIBILITIES

• Coordinate Center activities and operations to secure efficiency and compliance to company policies
• Meeting & greeting clients/customers in a warm, friendly manner.
• Supervise administrative staff and divide responsibilities to ensure performance ( Drivers, Security Guards, Cleaners)
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Maintaining a clean and enjoyable working environment
• Organizing, arranging and coordinating meetings
• Track stocks of office supplies and place orders when necessary
• Act as primary liaison between the company, staff, and beneficiaries, providing information, answering questions, and responding to request
• Assist colleagues whenever necessary

Job Specification
Academic

• Diploma required, preferably in Business Management, secretarial studies, business administration or related field.

Experience

· 2 years in similar position

· Experience working in Conflict/Post Conflict Environments

· Excellent Writing Skills

· Fluent English and conversational Somali required

· Strong Networking skills

Work related skills

· Sensitive to information/GBV Issues

· Good organizational skills

· Good time management skills

· Strong communication skills, including ability to lead and manage remote

· Ability to work in harsh conditions

· Aggressive and Result Oriented

· Able to meet set own targets and meet own targets on a monthly basis and follow up targets of reporting colleagues

· Able to meet deadlines

· Sensitive to deadlines and proven ability to work under pressure

Personal attributes

· Ability to work under pressure

· Trustworthy

· Team player

· Responsiveness

· Strong interpersonal skills

· Strong customer relation skills

· Integrity

Due to the nature of Mercy USA Operations, flexibility is indispensable and unavoidable.