ISP Manager – Mogadishu, Somalia

Terms of Reference

Bluecom internet Solutions

Bluecom is recently established ISP Company that, is driven to provide its customers with a complete solution to their entire current and future Internet and TV needs. The company’s customer base includes all consumers and all small- to medium-sized businesses. The company will continually evolve in response to our customer’s further internet needs.

General Information

Title of the position

ISP MANAGER

Type of Contract

Employment

Duration of Assignment

Fulltime

Location

Mogadishu

Report

General Manager

Job Description

ISP will:

• Responsible for the design and planning for all Bluecom Access Networks (GEPON, LTE, Wireless)
• Provide comprehensive GEPON network design to connect small or large enterprise customer sites to the Bluecom Customer Access Networks.
• Obtain Geo-marketing plan from the marketing department and plan the network accordingly
• Responsible to install and maintain Bluecom Backbone & Metro fiber optic cable networks
• The head of the fiber team coordinates the daily activities of the Fibre networks & Fibre team to quickly attend urgent maintenance, faults and new cable installations.
• Establishes networking environment by designing system configuration; directing Network installation; defining, documenting, and enforcing system standards.
• Provided high level network solutions and advice to Bluecom Sales & Marketing enquiries.
• Analyses long term and immediate customer network needs, making product recommendations and developing solutions to effectively meet those needs.
• Responsible for analyzing, designing, installing, configuring, maintaining and repairing of Access network infrastructure.
• Performs general preventive maintenance/operational guidelines and housekeeping for CAN Networks. Including,
• Provide network documentation
• Perform administrative tasks including, but not limited to, documenting test results and as builds, completing safety reports, keeping safety meeting minutes, maintaining log books, providing summary reports, etc.
• Monitor CAN Network utilizations and submit reports pertaining site upgrades/expansion
• Perform other duties that may be assigned from time to time.
• Anticipate and advice on Access Networks products and assists in product selection and testing.
• Interface with Operations, Deployment and NOC and provide all relevant as built documentation in accordance to Bluecom Standards in a timely and professional manner.

Main Responsibilities

• Plan, design, cost and develop implementation plans for complex changes and enhancements to the Bluecom CAN Networks.
• Developing and delivering customized technical solutions to meet the needs of small or large enterprise customers.
• Performs general preventive maintenance/operational routines and housekeeping for all CAN Networks.
• Reviewed existing CAN Design work practices / procedures & identify opportunities for improvement.
• Establish and supervise a quality assurance process, including network integration and system testing.
• Establish and supervise Manual creation process.
• Support the marketing process by providing implementation of technology strategy requirements for marketing.
• Provide assistance in the coordination with Network groups for the resolution of Network faults.
• Provide technical support for CAN networks to other Bluecom Departments
• Maintain CAN Network inventory, spare-parts and as build records.
• Estimates small project, labor, material, construction, and equipment costs.
• Inspects completed Metro Network builds & installations for conformance with the specification and standard layout in the engineering orders.
• Observes operation of installation for conformance with operational standards.
• Analyze traffic trends, estimate capacity and network dimensions.
• Update plans, studies, and reports upon the request for upgrades, expansions, and changes in the network performance and coverage