Branch Manager – Mogadishu

JOB ADVERTISEMENT:Branch Manager Position

MyBankLimited is an equal opportunity employer. Female candidates are strongly encouraged to apply.

We are hiring a number of bank branch managers. Interested candidates are requested to submit their CVs immediately.

Branch Manager Job Purpose:

• To achieve branch targets on all parameters
• To provide first class customer service and management of the branch in all areas of the company’s business in order to enhance profitable operations of the Branch.
• To ensure adherence and compliance with branch internal controls, policies and procedures in branch operations

Key Responsibilities:

Sales and Service

• Coordinates and ensures profitable development and management of the branch banking business within the framework of the bank’s policy.
• Implementation of proactive market plans that will help the bank meets its customers’ needs.
• Responsible for Cross Selling Bank products
• Responsible for both assets and liability growth within the through retention of existing customers and generation of leads for relationship banking of high value clients.
• Primary responsibility for management of effective customer relationship and effective service delivery along with customer ownership with a view to developing new and managing existing business of the branch.

Operations

• Manage the operations and support activities at the branch; including guiding, supporting, motivating and supervising the staff to ensure effectiveness and efficiency in all areas of branch operations.
• Ensure timely submission of required management reports to Head Office.
• To process credit applications in coordination with Relationship Managers
• To monitor and track customer complaints, analyzing route cause of complaints and handling customer complaints by taking remedial actions.
• Ensure proper Cash Management and Custody as per laid down procedures.
• Ensure that checks and controls are done on a regular basis to minimize operational lapses likely to compromise bank’s business.
• To comply with all statutory and regulatory requirements, including Audit Compliance.

Qualifications, skills and experience:

• University graduate preferablyin Banking/Business/Management.
• Professional qualification e.g. Institute of Bankers diploma would be added value.
• 4 years of minimum branch banking experience two years of which at supervisory level.
• Effective communication skills and fluency in the English language in addition to the Somali language.
• Existing relationship with the bank’s potential customers is considered as an advantage.

How to Apply:

Forward a copy of your CV and a covering letter stating the role you are applying for to:  info@mybank.so

Closing Date: 15^thMarch 2020.

Please note only candidates who meet the minimum requirements will be shortlisted for interviews.