Microcredit Assistant

International Bank of Somalia – IBS Bank 

Job Description

We are searching for an experienced and detail-oriented Microcredit Assistant Manager to join our growing business segment. In this position, you will act as a liaison between Microcredit customers and the bank, helping to seek for potential customers, assess them and on board them. Your duties will include collecting market data to design appropriate products and strategies for running a successful business. More specifically the duties and responsibilities shall include:

Responsibilities:

1. Deputizing the Head of the Department whenever required;
2. Collecting and analyzing Market data to help design appropriate microcredit products and strategies;
3. Working with the Marketing Department to produce appropriate Marketing campaigns and awareness programs for the department;
4. Help to supervise the field and service efforts of the rest of the staff in the unit;
5. Following on compliance issues and performance as well as standards in the department;
6. Promote team spirit and high morale within the teams;
7. For a defined customer portfolio and area responsibilities shall include:

• Meet with loan applicants to identify their needs and collect information for loan applications.
• Analyze active loan files on a regular basis and recommend solutions to speed up the loan process.
• Complete loan contracts and teach clients on policies and regulations.
• Interview applicants to define financial eligibility and establish debt payment plans.
• Monitor and update account records.
• Submit loan applications in a timely manner.
• Prepare detailed loan proposals.
• Reject loan applications and explain deficiencies to applicants.
• Respond to applicants questions and resolve any loan-related issues.
• Operate in compliance with laws and regulations.

Requirements:

• Bachelor’s degree in Finance, business or similar field.
• A minimum of 2 years’ experience as a loan officer.
• .In-depth knowledge of computers and banking software.
• Outstanding interpersonal and communication skills.
• Customer service oriented with exceptional sales skills.

The ideal candidate will have experience managing different types of loans including home loans, business loans, and individual loans. To succeed in this role, you should demonstrate excellent communication and interpersonal skills.

International Bank of Somalia – IBS Bank