BRCiS Call Center Enumerators – Mogadishu, Somalia

 

BRCiS Call Center Enumerators

Somalia, Norwegian Refugee Council

The Norwegian Refugee Council

(NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, and emergency food security, legal assistance, and water, sanitation and hygiene sectors.

This recruitment is positioned within the Building Resilient Communities in Somalia (BRCiS), which is a NGO Consortium of national and international organizations whose objective is to support and guide vulnerable communities in Somalia in building their resilience capacities, in their own ways. The Consortium was created in 2013 and is implementing projects funded by three different donors, in more than ten regions of Somalia. The Consortium consists of the Norwegian Refugee Council (NRC) (lead agency), Concern Worldwide (CWW), Save the Children (SCI), International Rescue Committee (IRC), Action Against Hunger (ACF) and CESVI implements the Building Resilient Communities in Somalia (BRCiS) programme. Consortium members have long-standing field presence and operational experience in different parts of Somalia, implementing large multi-sectoral programmes (eg: Food Security, WASH, Community Development, Protection, etc.), both directly as well as through working with local implementing partners.

Under the direct supervision of BRCiS M&E officer, the selected enumerators will take full responsibility for handling all the enumeration-related activities, including contacting BRCiS beneficiaries over the phone, conduct interviews with them based on pre-agreed survey protocols, amongst others.

Application d…	08/09/2020	Full-time/par…		Full-time
Employer:	Norwegian Refugee	Employment …		Temporary
	Council		Percentage o…	100
Town/city:	Mogadishu		Webcruiter ID:	4279832444
Title:	BRCiS Call Center	Positions:		25
	Enumerators
			Social sharing :

Duties and responsibilities

Provides data entry services through use of digital mobile data collection systems.

Make contact with BRCiS program beneficiaries through the usage of predetermined questionnaire and collect data from them.

Ensures the confidentiality of collected data and data storage are maintained.

File and archive all hard data collected from the BRCiS beneficiaries ensuring that they arranged probably and in a correct manner.

Implement field data collections of any type (quick surveys, assessment, Impact assessment) as requested by BRCiS department.

Support the BRCiS team of any data collection task and any other task that they might require for your assistance.

Maintain and safeguarding of all the equipment’s in the call center.

Any other duties as assigned.

 

Qualifications

University degree is required, Diploma.

in Business Administration or Health related background will be an added advantage.

At least one-year data collection and community.

engagement experience or relevant work experience.

Updated CVs no longer than 2 pages written in English.

Cover letter no more than 300 words written in English

Only selected candidates will be contacted.

Late submissions will not be considered.

Personal qualities

Good community mobilization skills, and ability to resolve individual and group conflicts.

Excellent English language proficiency Ability to understand different Somali dialects.

Updated CVs no longer than 2 pages written in English.

Experience with digital data collection tools (like ONA, ODK, KoboToolBox, etc.)

Ability to work under pressure and meet deadlines.

Ability to work independently and with very limited supervision.

Ability to work with a team.

We can offer

Duty Station: Mogadishu, Somalia.

Duration of Contract: ad-hoc based on enumerators needs of the consortium

Salary/benefits: According to NRC’s salary scale and terms and conditions

Location:

KM5 zope, +252 Mogadishu, Somalia

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.

We work in crises across more than 30 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP is a global provider of expertise that contributes to solving challenges in the humanitarian, development and peacebuilding sectors. Our ul mate goal is to strengthen the resilience, and protect the lives, rights and livelihoods of vulnerable people and communies.

NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

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