Overview of CTG:

• CTG support and manage humanitarian projects in fragile and conflict-affected countries around the world. With past performance in 15 countries – from the Middle East, Africa, Europe, Asia and Central and South America – we offer a holistic fabric of project management, implementation and support. Skilled in emergency response to crises such as the Ebola outbreak in West Africa, we have the ability to act quickly (crisis response teams can be on the ground in 24 hours) and to establish structured operations in high-risk environments. CTG recruit and manage qualified, skilled teams with extensive experience operating in challenging conditions.

Overview of the position:

• Our client plays a critical role in providing management services for life saving, peacebuilding, humanitarian & development operations. Their mission is to expand the capacity of the UN system & its partners to implement peacebuilding, humanitarian & development operations that matter for people in need. Their mandate is to build a project delivery platform for UN system agencies, funds & programs, international & regional financial institutions, IGO’s donors, recipient govts. & non profit NGO’s. As a self financing entity within the UN system, they must ensure that the projects they deliver meets client expectations in terms of cost, quality & time, while at the same time ensuring that these projects collectively meet a broader array of success criteria. They employ more than 6,000 personnel & behalf of their partners, creates thousands more work opportunities in local communities. With it’s HQ in Copenhagen, Denmark, a network of 5 regional offices & a further 20 operations & project centers, they oversee activities in over 80 countries.
• The regional hub manages more than 60 projects in around 10 countries of eastern & southern Africa. They help their partners achieve their project goals in sectors including – governance, education, health, environment, grant management & rural development.

• The purpose of this particular project is to support Somali security institutions, govt. stakeholders & the international community working under the general oversight of the Human Resources System (HRS) steering group to build, systematically & efficiently manage an accountable & transparent HR system that supports the security institutions stipend payments & benefits of the security forces & veterans.

Role objective:

Observations of the payment teams to ensure that all processes & actions are undertaken in accordance with established SOP’s for the payments of the SNA troops, including the biometric verification of the intended payees. The PTO will report to the Project & Program Manager through the Senior PTO’s on any irregularities in the payments process that effects the transparency & accountability of cash payments. The PTO will be responsible for assistant in the coordination of payment teams & be responsible for preparing pay cycle reports to be provided to the PTO Manager. Specific tasks include:

• Function as a team member in conducting independent & objective control over payment operations in the field, including identification of issues & opportunities to improve the efficiency, effectiveness & reliability of processes & ensure appropriate use of resources.
• Maintain contact with field teams to ensure that the payment teams timely, efficient & sound performance of their respective responsibilities.
• Establish & maintain a positive relationship with the payment teams.
• Develop tools for monitoring of payments in line with the project objectives.
• Assist the HRS project team with monitoring progress & completion of payments.
• Measure progress according to payments timelines, identifying problems, proposing solutions in collaboration with the PM.
• Troubleshoot & solve problems at the field level to ensure payments are made in accordance with established SOP’s for payments to SNA troops.
• Ensure that payments operations are properly documented & quality assure such documentation.
• Monitor & report on the status & implementation of payments & appraise the adequacy of the processes applied by the payment teams.
• Provide advise on payment related matters.
• Participate in relevant coordination meetings & other working groups.
• Other duties as required.

Monitoring & progress controls:

• The PTO Managers will work within the HRS project team & will provide regular updates on the progress with reference to payments as well s weekly & monthly progress reports as required.

Project reporting:

• This role will report to the Project & Program Managers.

Team management:

• This role has no team management responsibility.

Geographical experience:

• Minimum of 5 year of experience in Africa (essential).

Key competencies:

• Bachelors Degree in a related area combined with 5 years of relevant professional experience.
• Good knowledge of roles & activities of the UN within the complex humanitarian emergency or development environments.
• Proven ability to produce reports & papers on substantive issues with strict attention to deadlines.
• Ability to oversee & report on the work of others.
• Excellent drafting abilities & communication skills, both oral & written along with good computer skills.
• Proven ability to communicate orally & ability to prepare written reports i clear, concise & meaningful way.
• Good interpersonal skills & abilities to gain assistance of others in a team endeavor.
• Ability & readiness to travel, including to hardship locations in Somalia.
• Ability to effectively work in a multicultural environment.
• Be physically fit & in good health.
• Have a demonstrated ability to live in the conditions of the region.
• Knowledge of the UN system & familiarity UN procedures will be considered an advantage.
• Fluency in oral & written English & Somali is essential.

Required competencies:

• Proven supervisory ability & / or technical leadership. Ability to maintain effective working relations both as a team member & team leader.
• Strong interpersonal skills & ability to establish & maintain effective partnership & working relations with people in a multicultural, multi-ethnic environment with sensitivity & respect for diversity.
• Ability to manage, organize, plan & implement work assignments, juggle competing demands & work under pressure of frequent & tight deadlines.
• Demonstrated ability to apply good judgement & decision-making skills.
• Strong spoken & written communication skills.
• Strong analytical & problem-solving skills & ability to handle a range of management & coordination issues.
• Sound knowledge of & exposure to administrative & financial management issues.

Other relevant information:

• Qualified female candidates are highly encouraged to apply for this role.