ICT TECHNICAL SPECIALIST – BAIDOA, SOMALIA

 

 

The International Committee of the Red Cross (ICRC) is an impartial, neutral and independent organization whose ICRC  exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance. The ICRC also endeavours to prevent suffering by promoting and strengthening humanitarian law and universal humanitarian principles.

EMPLOYMENT OPPORTUNITY

 

ICT TECHNICAL SPECIALIST

 

BAIDOA

 

About the Job

The Information and Communication Technology (ICT) Technical Specialist manages and organizes all ICT systems and services for Baidoa office and Xudur Antenna. S/he assists in designing and installing ICT infrastructure based on defined standards and recommendations.

It is a National/Resident position based in Baidoa, Somalia.

 

Duties and Responsibilities

Independently installs, maintains, repairs and monitors ICT equipment in line with ICRC standards

As a part of global support services handles customer/staff queries and escalates as per the ICT policy

Ensures ICT inventory is updated regularly, carries out regular physical checks and maintains adequate stocks levels

Ensures that existing ICT infrastructure is functional and carries out regular maintenance

Ensures that global/country-level policies and procedures are implemented and adhered to

Briefs, advises and trains end-users on the ICRC’s ICT systems

Supports in developing and updating of technical documentation for all IT equipment

In charge for ICT daily operation of Baidoa Office as well as Xudur Antenna.

 

Minimum qualifications and required competencies

Bachelor’s degree or equivalent in Information Technology, Electronics or Computer Science

4 years’ troubleshooting experience in the area of ICT service catalogue; workplace services, telecommunications, IT and help desk

Windows Server Technology Certification

Security Gateway and Fire wall Certification

Skilled in LAN and WAN configuration

Knowledgeable and skilled in Wireless and VSat technologies

Experience in Project management and report writing

Ability to work under minimal supervision in a very busy environment

Good command of English and Somali language

Good knowledge of the social, economic and political affairs of the assigned region

 

 

We Offer

A dynamic and challenging work environment in an international humanitarian organization

Training and development opportunities

A competitive salary with benefits, based on the ICRC Compensation and Benefits framework

 

How to apply

Apply by sending your cover letter and CV addressed to the Human Resources Manager, ICRC Somalia Delegation, on the email address  sokrecruitment@icrc.org. Your cover letter must indicate your current salary and your expected salary range. The closing date is   sok_hrrec_services@icrc.org 15th November 2020. Please indicate the position title in the subject line of your email message.

NOTE THAT ONLY EMAILED APPLICATIONS WILL BE CONSIDERED.

 

Please note that only short-listed candidates will be contacted and canvassing will lead to automatic disqualification. Any enquiries about the position should be addressed to   sokrecruitment@icrc.org.

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