IT Intern – Baidoa, Somalia

Vacancy

Immigration and Naturalization Directorate

Information Technology (IT) Intern

Baidoa

Terms of Reference

1. General Information

		Post/Title	IT Intern
		Date of issue (Original)	11 January 2021
		Duty Station	Baidoa
		Duration of Assignment	12 months
		Level of Assignment	Internship
		Deadline for Applications	25 January 2021
		II. Background Information
	About MIDA

MIDA is an International Organization for Migration (IOM) initiative with support from the Government of Norway, which aims to facilitate the transfer of skills, competencies and knowledge of qualified Somali expatriates to specific government institutions within the Federal Republic of Somalia. After carefully looking at the priorities of the Federal Government of Somalia’s Immigration and Naturalization Directorate, MIDA will target two key areas, namely: Information Technology (IT) and Public Administration.

To make sure the next generation of Somalis is involved in the development of their home country, IOM will pair young Somali graduates from Somali universities with the subject matter experts. The Somali youth will be placed at internship positions at the relevant institutions to work side-by-side with government officials of the host institution, under supervision of an expatriate expert (Senior Advisor).

About the Immigration and Naturalization Directorate

Under the supervision of the Director General, the Immigration and Naturalization Directorate (IND), placed under Ministry of Internal Security, manages Immigration and Naturalization process at various ports of entry, in collaboration with the institution, oversees the airports, land ports and seaports. The IND is also responsible for issuance of the passports. Its overall mission is to, “build Somalia’s future through the well managed movement and settlement of people”. The main responsibility of the Directorate include:

1. Administer admissions into the country;
2. Determine the residency status of foreigners and issuing permits thereof;
3. Custodianship of refugee affairs;
4. Inspectorate; border control;
5. Protect the security of the Somali passport

About the internship position

The International Organization for Migration (IOM) will be supporting this internship through coordination with the Senior Advisor to the Director General and the focal points of the regional authorities.

The main objective of this internship position is to transfer skills to the intern. The position of the internship will give the interns the opportunity to gain both theoretical as well as practical knowledge and skills in Information Technology and in IOM’s Migration Information and Data Analysis System (MIDAS). Ultimately, upon the completion of the internship, the Directorate will have capable people who, if recruited, can perform their duties in IT.

III. Activities / Key Results Expected

Contextual information:

Under the overall guidance the Senior Advisor to the Director General the intern will be responsible for the following duties and responsibilities:

1. Attend the Immigration office on daily basis except for Fridays and National Holidays,
2. Follow the instructions given by the Senior Advisor, HR as well as the Heads of Sections at each regional office,
3. Attend workshops/training sessions held by the expert and IT Department,
4. Acquire the knowledge and skills transferred to them by the expert and regional office colleagues,
5. Assist in performing software installations and support day to day system operations,
6. Hardware and software support,
7. Implementation, management and maintenance of Information Technology and Communication (ITC) services at the Department of Immigration
8. Develop and ensure that all helpdesk ITC queries and support services from the Directorate are answered appropriately via email, telephone call or in person.
9. Assist in installation, operation and administration of the security for MIDAS system and network components,
10. In coordination with the Directorate ITC unit, support Management and maintenance of communication systems/equipment including, the LAN, VPN tunnels, VSAT, VOIP and Internet access, HF/VHF Radios and all other communication related matters.
11. Follow the guidelines set out by the expert while fulfilling their duties,
12. Assist the Directorate in the day-to-day functioning of regional offices,
13. Submit periodic reports to the expert on quarterly basis.
14. Target Outputs (Measurable Results)
15. Skills in IT and MIDAS are transferred to the intern
16. Intern is involved in the daily activities of the Immigration and Naturalization Directorate and transfers his/her recently acquired skills in the IT field to office colleagues
17. Participation in training facilitated by the Senior Advisor
18. Production and submission of quarterly reports as mentioned below

• MIDA requirements

Besides the specific outputs mentioned in section IV, MIDA is requiring the following steps/actions to be undertaken throughout the internship. These are standard requirements for all internships undertaken through this project:

1. Work plan: A work plan will be developed with the Supervisor during the first month of internship which will provide clear and time bound activities to successfully implement the outputs of the internship. This work plan will be shared with the MIDA focal point from IOM. This work plan can be revised during the mid-term review to reflect new developments or changes in strategy.

2. Interim and Final Reports: A progress report will be submitted by the intern to the Supervisor and to the MIDA focal point from IOM on a quarterly basis. Thereafter a final report will be provided at the end of the internship.

• Qualifications

	Level of Education:	First degree accepted, Master’s degree preferred
	Area of Study:	A Bachelor’s degree in MIS/Computer Science
		/Telecommunications and/or Engineering/Information
		Technology
	Years of work experience in what area(s):	Recent Graduate, years of work preferred but not
		required
	Languages needed:	Somali and fluent English
	General Skills / Other Requirements:	The interns should have the following:
		1.	Capacity to acquire skills in IT,
		2.	Communication skills,
		3.	Leadership skills
		4.	English Writing Skills

VI: Salary

Under the direction of IOM MIDA and in consultation with the beneficiary institution, salary level will be determined based on the agreed upon MIDA Internship salary level.

VII: Security and insurance modalities

Please note that neither IOM nor the Government of Norway, according to the contract, will be responsible for the security of the intern. The host institution will be responsible for the security of the individual.

VIII: How to apply

To start the application process the interested candidates are required submit their applications to quests-mida@iom.int. In order to be considered, please use the subject line: Immigration_ IT_ Baidoa when submitting your email application. Short listed candidates will be informed of the status of their application.