Title: Base Manager

Location:  Dolo Ado

Employment Category:  F

Reporting To: Area Manager

Direct Reports: Area Support Staff, Programme Staff

Start of Contract & Duration:  8 Months

Posting date: April 22, 2021

INTRODUCTION

The Danish Refugee Council (DRC), an international non-governmental organization (NGO), has been providing relief and development services in the Horn of Africa since 1997. DRC promotes and supports solutions to the problems faced by refugees, internally displaced people (IDPs), and migrants. The organization has offices across the region, and has been operational in Ethiopia since 2009.  With funding from bilateral and multilateral donors, DRC is currently implementing a range of activities across Ethiopia and Djibouti, including WASH and shelter provision, child and youth protection, Gender based violence response, awareness-raising of migration risks, protection monitoring of migration routes, and livelihoods support for returning migrants or those at-risk of migration.

The overall purpose of the role: (1-2 sentences)

Responsible for supervising the day-to-day management of the Dollo Ado base and staff, and ensuring that programme activities are delivered in a timely and compliant manner, and maintaining relationships with key humanitarian partners and external stakeholders.

RESPONSIBILITIES

Operations

• Support the management of finance, admin, and stock/assets processes in the base, in line with DRC processes and procedures, donor regulation and national legislation
• Ensure all staff receive inductions, Code of Conduct training and relevant training and capacity building to meet KPIs
• Ensure smooth day-to-day running of base, including responsibility for management and maintenance of the DRC Office/Guesthouse, management of office supplies and consumables, ensuring prompt payment of suppliers, and maintaining and overseeing guard schedules
• Ensuring adherence to DRC Security procedures according to the DRC Operations Handbook and local security rules

Representation and coordination

• Lead in coordination and liaison with humanitarian partners and other relevant stakeholders
• Cultivate good relations with key humanitarian actors, including UN, INGOs and local authorities, through regular communication, liaison and attendance at technical meetings/clusters and bilateral meetings
• Ensure that timely and quality project updates and coordination inputs (e.g. 4/5 Ws) are shared in a timely manner with relevant stakeholders.

Programming

• Support and oversee programme staff on the Base, including oversight and quality control of programme activities to ensure timely implementation in accordance with DRC standard regulations and operational procedures and in line with workplans.
• Under the supervision of the Area Manager and in coordination with Programme Team Leaders and Managers, assisting in the preparation of new programme initiatives and project proposals, including research and outreach.
•  Ensure that at all times contact with beneficiaries, target groups and representatives of authorities is conducted in a sensitive and respectful manner
• Supervise implementation of the projects via monitoring and evaluation

Management

• People management of direct reports (incl. development, performance & recruitment)
• Support and mentor staff members by identifying clear deliverables and providing training

As Manager the post-holder is responsible for the following:

• Accountable for achieving DRC project goals and objectives within the area of responsibility
• Accountable for making safety decisions for the base.
• Accountable for making sound decisions based on DRC policies, MOPs, standards, and the advice of technical experts in DRC

Experience and Technical Competencies: (include years of experience)

• At least 5 years’ experience in relevant field in an INGO
• At least 3 years’ experience with people management
• Substantial work experience in the areas of emergency, camp management, development sector, especially with displaced/refugees communities can substitute education qualification.
• Experience managing field offices
• Experience in project management and proven organizational skills
• Good knowledge of relevant donors
• Experience dealing with national partners and local/government authorities
• Professional background in working with internally displaced persons and/or refugees
• Good experience in training and liaising with national NGOs
• Experience working in multicultural work settings
• Full professional proficiency in English and Somali

Education (include certificates, licenses etc.):

• Master’s degree in political science, international development, economics or other relevant field

Languages: (indicate fluency level)

• Fluent Somali essential
• Excellent verbal and written English.

All DRC roles require the post-holder to master DRC’s core competencies:

• Striving for excellence: Focusing on reaching results while ensuring efficient processes.
• Collaborating: Involving relevant parties and encouraging feedback.
• Taking the lead: Taking ownership and initiative while aiming for innovation.
• Communicating: Listening and speaking effectively and honestly.
• Demonstrating integrity: Acting in line with DRC’s vision and values