Communication & Brand Officer – Baidoa

SOS Children’s Villages invites applications from suitably qualified and interested candidates who fulfill the eligibility criterion for the below position.

Position:                      Communication & Brand Officer

Reports to:                 Southwest state and Jubaland Area Manager

Supervision of:        Technical line manager

JE Grade:                   (JE Grade – 3A), (Birches Grade – BG5)       

Duty station:             BAIDOA         

Contract type:           Fixed-term/Open-ended/Permanent

Job summary:

The area Communications and Brand Officer drives the area brand strengthening process to enable one consistent brand based on the overall mission of SOS Children’s Villages. He/ she facilitates and supports the implementation of the global brand frame and makes sure sufficient room is provided for local adaptations. He/ she is also responsible for gathering and producing key messages and material throughout the MA for both internal and external communication purposes. He/she is part of the National, Regional communications network and as such, is a fully contributing member of the global team, ensuring that the ESAF regional perspective is understood and represented.

Job responsibilities:

• Implement the international brand and communication standards in the MA, promoting communications content and global brand standards, when and where appropriate.
• Support Management in managing the brand strengthening process and contributing to develop a common brand and communications strategy, thus building the capacity at MA level through regular knowledge sharing, coaching and training.
• Monitor and evaluate the brand strengthening process in MA, drive brand integration and report to the progress and any challenges faced.
• Pro-actively research and produce communications content (such as stories, interviews, short videos, etc.) and act as the area lead for communications content shared with key stakeholders.
• Drive internal and external communications from the promotion of user generated content (i.e. blogs, social media channels, wikis etc.).
• Updating of social media channels and sharing best practice examples throughout the MA, based on expert knowledge and experience of working within social media.
• Represent the MA in the national brand and networks (for example, attend meetings and phone conferences; support strategic planning, etc.) and share best practices, progress made and challenges faced. In both networks, he/she will convey SOS Somalia perspective on the global actions and directives to ensure that they are relevant to the region.
• Enable and consult managers and co-workers on issues related to brand and communications; run and facilitate trainings across SOS Somalia, as directed and appropriate.
• Develop an internal Communications strategy to increase staff knowledge and awareness of policies, decisions and events.
• Develop external communication strategy in alignment with the overall SOS Somalia management to position the SOS Children’s Villages as a leading social change organization in Alternative Child Care
• Provide Public Relations expertise to SOS Somalia area office.
• Accompany fundraising campaigns, support fundraising team with expertise for external communications and adaptation of content for all channels, online and offline.
• Identify key media and key journalists and foster the relationship with them to proactively position the organization`s topics and massages in the national news agenda
• Providing leadership in coordinating media involvement in the activities of SOS Children’s Villages Somalia including press releases and coverage and airing of the SOS events in print and electronic media; especially those activities that require media coverage.
• Reviewing and producing SOS Somalia area office publicity and marketing materials including but not limited to organizational information brochure, banners, calendars, diary, souvenirs, almanac, best practice magazines for better visibility of the organization;
• Working with relevant SOS Somalia teams and or co-workers to produce articles, features and news for publication in the print media and organization’s documentary;
• Establishing and managing online publications, social networking, and new communications initiatives for SOS Somalia area office.
• In times of Crisis; Organize crisis communications in close cooperation with the Area manager, Fund Development & National Program Director in the National office.