Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. External candidates are eligible to apply to this vacancy.

1.      Nature of the consultancy: Caseworker to support the GBV response in Somali and Oromia regions (Category A)

2.       Project Context and Scope: The overall goal of this project is to strengthen the provision of direct protection assistance, including gender-based violence (GBV) response services to internally displaced persons (IDPs) and IDP returnees in Oromia (East Hararge) and Somalia regions (Fafan).  The activity will be delivered through a mobile GBV service modality, co-located with IOM’s Health and MHPSS response. It will cover community outreach, PSS and GBV case management.

 3.       Organizational Department / Unit to which the Consultant is contributing: DP.2428 – Provision of Direct Protection Assistance and GBV Response Services to Affected Populations in Ethiopia (Somali and Oromia Regions). Emergency and Post-Crisis/Protection

4.       Tasks to be performed under this contract

·         Provide case management services, including needs assessment, case plans, follow-up, referrals, counselling, and/or data entry.

·         Provide cash or in-kind assistance as a part of the case management process; facilitate access to temporary shelter, medical services, and transportation for the client

·         Identify and support persons at heightened protection risk, and advocate for their needs with service providers

·         Ensure the provision of comprehensive information on services available to the client, maintain coordination with service provider focal points, and ensure accompaniment and referral to service adhering to referral standards

·         Support weekly protection information sessions and awareness raising in close coordination with other members of Protection Team

·         Identify and build capacities of community volunteers

·         Provide weekly and monthly data and complete case management notes and reports

·         Produce weekly / monthly reports to Protection Officer.

·         Ensure ethical and confidential collection and storage of case management data.

·         Attend and coordinate with Protection, GBV, Child Protection Cluster/AoRs and other working groups as relevant.

·         Liaise with other Protection actors to coordinate implementation of common standards in the field and consideration of protection issues in assistance program.

·         Perform any other responsibilities as may be assigned.

6.       Performance indicators for the evaluation of results

·         Meeting targets outlined in the results matrix for the project DP.2428 under GBV response

·         Procedural delivery of case management services, including, development of case assessment, case plans and follow-up

7.  Education, Experience and/or skills required

·         University degree in psychology, social work or women’s studies with 4 years of relevant professional experience

·         Demonstrated experience working in case management, particularly with GBV survivors in an emergency or post-conflict environment.

·         Experience with ethical safe assessments, data collection, and information-sharing.

 8.       Travel required

Regular travel between locations where IOM is responding in Somali and Oromia regions.

 9.       Values and Competencies

Values

·   Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

·   Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

·   Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators

·   Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

·   Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes.

·   Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

·   Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

·   Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.