Health ICT officer – Mogadishu, Somalia

SRCS

Health ICT officer – Mogadishu, Somalia

Job Announcement – Health ICT officer

Job Grade: 5
Department: Health Department
Location SRCS Mogadishu Coordination Office
Reports To: Primary Health Care Director
Direct Reports: None

 Background

The Somali Red Crescent Society (SRCS) is an independent, non-political humanitarian organization that was founded in April 1963 and was established with presidential decree No. 187 in 1965. It was then recognized by the ICRC in 1969 and in the same year became a member of the International Federation of the Red Cross and the Red Crescent societies.

The Somali Red Crescent Society is currently looking for a qualified candidate to fill the vacant positions of Health ICT Officer based in SRCS Mogadishu Coordination Office.

Overall Job Purpose

The ICT Specialist administers and organizes ICT systems and services in the project. S/he assists the project manager in designing and installing ICT infrastructure, in developing ICT solutions and in providing support to users of ICT devices.

Roles and Responsibilities

  • Ensures all ICT infrastructure is functional
  • ensures ICT inventory is updated regularly and maintains adequate stock levels
  • Drafts and updates technical documentation and SOP for IT infrastructure
  • Ensures that ICT policies and procedures are implemented and followed; trains users (medical staff, managers, technicians, etc.) on this
  • Briefs, advises and trains end-users on the technical use of ALMANACH all the tablet-based applications –EWARN, DHIS2, and Nutrion; organizes a helpdesk for end users
  • Analyzes requirements for further development of applications’ functionality, user interface, data visualization and interoperability with other relevant information systems
  • Analyzes access requirements for various user profiles and manages access
  • Sets requirements for mobile devices (tablets, smartphones, etc.)
  • Ensures backup of data
  • Act as a National ICT Officer when is needed.
Minimum Requirements:·         Bachelor’s degree or equivalent in IT, electronics, computer science or similar field; qualifications in health data management is a strong asset

·         Minimum 3 years’ experience in a similar position working in health-related projects

·         Familiarity with Clinical Decision Support Systems (CDSS), their operation and handling

·         Good knowledge of Health Management Information System (HMIS), ideally including DHIS2

·         Experience in documenting required bug fixes and application’s enhancements

·         Basic understanding of data protection and information security

·         Experience in customers IT support and troubleshooting

·         Experience in preparing and following Standard Operating Procedures

·         Fluent written and spoken command of English and Somali

Competencies:

  • Demonstrating consistency in upholding integrity and ethics
  • Demonstrated knowledge and commitment to the fundamental principles of the Red Cross and Red Crescent Movement
  • Team leader with demonstrated mentoring and coaching skills
  • Effective communications and interpersonal skills
  • Proficiency in computer office packages word, excel, power point
  • Demonstrate openness to change & ability to manage complexities
  • Demonstrated conflict resolution skills and ability to manage intergroup dynamics and mediate conflicting interests
  • Excellent writing skills, analytical capacity to synthesize project outputs and findings for the preparation of quality program reports
  • Maturity & confidence in dealing with senior and high-ranking officials Remain calm, in control and good humored even under pressure
  • Respond positively to critical feedback and differing points of views.

Language Requirement:          

Demonstrate proficiency in Somali and English languages

Interested candidates should email their updated CV, cover letter, in one PDF, to srcshrd@gmail.com

Note: applications which do not meet the above requirements will not be considered. Only Shortlisted Candidates will be contacted. Please write the position you are applying on the subject line.

Deadline for Applications: 10th Feb, 2022.

 

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