ICT Officer – Hargeisa, Somaliland

Job Description

Duty Location:                   Hargeisa

Report to:                           Data & GIS Officer

Application Deadline:      30/06/2022

Role Summary

Working under the supervision of the Head of Information Management you will provide key IT support within HALO’s Somaliland programme. This is an excellent opportunity for anyone who would like to accelerate their ICT career in a sector-leading organisation. This position is located at our office in Hargeisa. The successful candidate will liaise with Head Office in the UK and external service providers in Somaliland to ensure systems are working to optimum levels.

Responsibilities

• Implement information security technical controls and ensure that information security policies and copyright and data protection laws are upheld
• Develop and maintain ICT documentation
• Assist end users in all aspects of IT support
• Set up, or assist with, maintaining and administering desktops, servers, computer networks, printers, fixed and mobile telephones, software and other IT peripherals
• Maintain the inventory of all ICT assets (software and hardware)
• Manage the backup of data and systems and assist in disaster recovery
• Assist with the creation, maintenance and delivery of information security awareness training for colleagues
• Investigate security alerts and incidents and provide incident response
• Engage with internet providers as needed
• Manage the Sharepoint of HALO Somaliland, including data migration from physical server
• Any other ICT related tasks as requested and needed by HALO Somaliland

Skills and Qualifications

Essential skills and experience

• Existing experience of working in a similar position
• SQL Programing.
• Bachelor degree related to ICT
• Proficiency in English (oral and written)
• Microsoft operating systems (Windows 7, 8, 10, 11)
• Microsoft Office 2016 or newer

• Computer networking

• PC hardware

• Self-motivated, with the ability to work independently

• Ability to perform under time pressure

• Ability to build good personal working relationships

• Ability to learn new skills

• Highly focused with a passion for Information Technology

Desirable skills and experience

• OneDrive/SharePoint Online
• MacOS
• Linux
• Android
• iOS
• Microsoft 365 desktop apps for enterprise

How to apply

• The HALO Trust is an equal opportunity employer, and will not discriminate against any candidate on the basis of age, sex, ethnicity, or any other characteristic. All recruitment will be conducted in a transparent manner, with selection made solely based on ability. Women and people with disabilities are encouraged to apply.
• Submit a CV and cover letter in soft copy to halosomhr@gmail.com or in hard copy to HALO’s Head Office in Hargeisa.
• NB. Only short-listed candidates will be contacted for interview

PLEASE ENSURE A CONTACT PHONE NUMBER IS CLEARLY MARKED

 

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