IT Solutions Officer SC8 – Mogadishu, Somalia

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

POSTING DATE

Date of Issue:  5th October 2023                                                                                                            Closing Date: 19th October 2023

ABOUT WFP

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

STANDARD MINIMUM QUALIFICATIONS

Education: Advanced university degree in Computer Science, engineering or other relevant field, or First University degree with additional years of related work experience or trainings/courses.

Experience: Minimum 3 years’ postgraduate professional experience in development of systems, applications and or databases. Knowledge of UN/WFP systems and policies is desirable.  Knowledge of data collation and report creation on IT/TC investment costs for decision making by stakeholders.

Knowledge & Skills: Advanced training and/or experience in software development, business analysis and client support. General knowledge of UN system policies, rules, regulations and procedures.

Language: Fluency in oral and written communication in English and Somali (proficiency/level C).

Eligibility: This position is open to national candidates only. Qualified female candidates are highly encouraged to apply.

JOB PURPOSE

To deliver efficient and effective IT and Telecommunications (TC) services, contributing to sound, innovative solutions that enable staff to deliver food assistance to beneficiaries, in line with WFP’s strategy.

KEY ACCOUNTABILITIES (not all-inclusive)

• Design, develop and continually improve the Country Office analytics and reporting from local and corporate data sources;
• Design, build and continually improve dashboards ensuring compliance with Corporate and best practice data visualization standards and frameworks;
• Perform user management and support functions; manage and coordinate business unit data needs working closely with, supporting and capacity-building their appointed data focal points; draft and update user management standard operating procedures including a comprehensive user/role access control matrix;
• Seek out and strengthen collaboration with peers including the local Solutions & Business Engagement focal point, regional data coordinator and HQ teams among other relevant stakeholders to ensure the Country Office data service is effective, efficient, secure and robust;
• Act as an alternate for the Solutions & Business Engagement role and provide technical assistance to other online platforms and databases as needed;
• Establish a secure analytics environment that meets data quality, accuracy, and Personally Identified Information (PII) confidentiality requirements in accordance with the corporate Guide to Personal Data Protection and Privacy;
• Work with Programme and Management Teams to identify data visualization needs.
• Perform exploratory data analysis on data from WFP SCOPE and other systems.
• Mine and analyse large datasets, draw valid inferences and present them successfully to management using a reporting tool, create data dashboards, graphs and visualizations.
• Design, develop and continually improve the Country Office analytics and reporting from local and corporate data sources; manage data and the analytics platform; enable the Management and business units to make data-driven decisions to inform strategic direction as well as analyse the success of initiatives and their impact to beneficiaries;
• Design, build and continually improve dashboards ensuring compliance with Corporate and best practice data visualization standards and frameworks as well as the Country Office communications strategy;
• Perform user management and support functions; manage and coordinate business unit data needs working closely with, supporting and capacity-building their appointed data focal points; draft and update user management standard operating procedures including a comprehensive user/role access control matrix; develop an automated, email-based (using Power BI or EasyVista) user access request self-service tool/workflow;
• Seek out and strengthen collaboration with peers including the local Solutions & Business Engagement focal point, regional data coordinator and HQ teams among other relevant stakeholders to ensure the Country Office data service is effective, efficient, secure and robust;
• Perform any other duties as may be required.

TERMS AND CONDITIONS

Contract Duration: 11 Months Initial 

APPLICATIONS INSTRUCTIONS

Application deadline:  19th October 2023

WFP does not charge any application fees to candidates.

WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.