Psychosocial Support Officer – Daynile, Banadir, Somalia

Title: Psychosocial Support Officer

Department: Programs

Program/Project: Fistula Support

Supervisor: Senior Program Manager

Role Purpose

The Psychosocial Support Officer will support the successful implementation of all psychosocial activities and provision of quality individual case management including direct counseling to GBV and Fistula survivors at the Daynile National Fistula Centre.

Key Responsibilities

• Identification and registration of psychosocial needs of beneficiaries at the centre
• Actively promote the availability of counseling services and carry out, individual or group counselling (psychological first aid (PFA) and psychosocial support (PSS), basic psychoeducational sessions to fistula survivors and/or their caregivers in order to alleviate their psychosocial difficulties
• Refer clients to other specialists or other institutions for further assistance, when necessary, in line with the available local referral pathways, to ensure effective and efficient case management process.
• Participate in the creation of any material needed for counseling activities and maintain and update
• Keep files and statistics of daily activities and participate in team meetings to share experiences and discuss special cases with the supervisor respecting confidentiality
• Inform and discuss with line manager any difficulties and problems of any kind arising during the day-to-day activities.
• Take an active part in MHPSS related training topics for health workers, PSS facilitators, community mobilisers and community volunteers and other stakeholders
• Hold regular meetings with health workers and community mobilizers to discuss successes, challenges and way forward
• Representation in community meetings, MHPSS working groups, GBV sub-cluster, etc and act as focal point for MHPSS in PAC
• Actively engage the case and caregiver(s) to participate in the case management process and share information appropriately in line with case management information management protocol
• Ensure that files, registers and computer databases are used in an appropriate and correct manner and ensure case workers adhere to proper documentation and data protection protocols
• Document best practice, case studies and learnings for reporting and evaluation purposes.
• Prepare and submit MHPSS reports regularly as indicated by the reporting schedule, and submit to the Health Manager

QUALIFICATIONS

Minimum Diploma in social sciences, social work or community development, counseling and/or psychology. A Social Science or related degree is preferred.

EXPERIENCE AND SKILLS

Essential

• Minimum Diploma in counselling, social sciences, social work, community development or any other MHPSS related training
• 2-3 years’ experience or relevant experience in social work, community development and working preferable with humanitarian Organization.
• Very good written and spoken English, Somali language is an added advantage
• Excellent technical understanding of PSEA and community based approaches
• Computer knowledge
• Strong interpersonal and communication skills
• Be able to prioritize tasks

Desirable

• Knowledge of the area, socio-culture and local language where the post is located as an added advantage
• Work experience with children and families, especially knowledge of child rights and participation
• Experience in community facilitation and mobilization
• Previous NGO experience, including an understanding of the neutral status of an international NGO.

Additional job responsibilities

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

How to apply

Prospective candidates should submit their cover letter and CV with names & contacts of 3 referees and copies of relevant professional certificates to info.somalia@physiciansac.org and copy to Anthony@physiciansac.org on or before 21st September 2023, 4.00 pm (GMT+3).

Applicants are advised to indicate the job title as the subject line.

 

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