Receptionist Officer – Mogadishu, Somalia

Al Ameen

Receptionist Officer – Mogadishu, Somalia


Job Title: Receptionist officer

Location: Somalia-Mogadishu
Position Status: Full-time – 12 Months

Vacancy: 1

About Us:

INTERNATIONAL WARS AND DISASTERS VICTIMS’ PROTECTION ASSOCIATION (IRVD) is a non -governmental organization established by a group of volunteers in Syria during the crisis in 2012 and registered in the USA, Sweden, and turkey.

IRVD is implementing projects through regional offices in Syria, Turkey, Lebanon, Yemen, Sudan, Iraq, Palestine, and Somalia.

Our work sectors are Health, Nutrition, Education, Food Security and Livelihoods (FSL), Protection, Shelter &Non-food items, Wash and Sanitation.

IRVD also manages development projects, advocates to empower civil societies and local governance.

Job Description

IRVD is seeking a receptionist within the is responsible for Receiving patients, Maintain the confidentiality of information and ensure that it is stored in a safe place, and send Periodic reports.


• Receiving patients, their families, companions, and visitors in a good manner and providing basic information.

• Organizing visits to the Center’s auditors.

• Archiving and storing files for electronic and paperwork in an easy-to-access manner when needed

• Any other tasks related to archiving and storing files

• Maintain the confidentiality of information and ensure that it is stored in a safe place

• Entering and archiving the auditors’ data within the electronic forms and related matters.

• Exporting periodic reports as requested by the project manager and technical officer.

• Commitment to submit periodic reports.

Ability to:

  • Ability to work in a stressful setting and adapt quickly to changing environments.
  • Ability to conduct work in a professional and mature manner.

Skills and Qualifications


•Bachelor’s degree in information engineering or related university degrees

• Excellent proficiency in working on the Excel program and knowledge of using Excel functions

• Good experience in MICROSOFT WORD and POWERPOINT OFFICE programs

• Work experience in data entry on Excel or electronic collection programs with high speed and accuracy.

• Experience in dealing with common data entry errors and avoiding them

• The ability to train non-competent cadres on the nature of dealing with the required data and filling out special forms and forms.

• Knowledge of humanitarian work.

• Good communication skills, verbal and written.


  • Good level at English (oral and written)


The IRVD and IRVD Staff must adhere to the values and principles outlined in the IRVD Way – Standards for Professional Conduct. These are Integrity, Service, and Accountability. By these values, the IRVD enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation and Combating Trafficking in Persons.

Compliance & Ethics

Promote and encourage a culture of compliance and ethics throughout IRVD. As applicable to the position, maintains a clear understanding of IRVD and donor compliance and ethics standards and adhere to those standards. Conducts work with the highest level of integrity. Communicate these values to staff and partners and require them to adhere to them.

Prevention of Sexual Exploitation and Abuse

Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within IRVD and amongst beneficiaries served by IRVD

NB: considering the purpose and values of the organisation, IRVD requests its complete employee flexibility in terms of duties and commitment, as their job description and title can be adjusted throughout the year according to needs and priorities.

How to apply

To apply to this position, kindly fill in this link.

if you have any inquiries, please contact us via:

Only shortlisted candidates will be contacted.

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