Sales Supervisor – Galkacyo

Sales Supervisor – Galkacyo

VACANCY OF SALES SUPERVISOR

Job Summary: Sales Supervisor

We are seeking a detail-oriented, thorough, and organized sales supervisor to join our growing team. In this position, you will play a key role in providing excellent customer service and growing company revenue. You will supervise and coordinate the schedules of the sales representatives to meet and exceed sales quotas.

Sales Supervisor roles and responsibilities  

• Organize and coordinate sales representatives schedules
• Understand customer needs and offer solutions and support
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed targets

Sales Supervisor Requirements and Qualifications

• Bachelor’s degree in business administration, business, or related field preferred
• Three (3) years’ previous experience in customer support, client services, sales, or a related field
• Demonstrated and proven sales results
• Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts; may include entering and tracking merchandise, scheduling with Microsoft Office Suite or similar software
• Focused on customer service
• Excellent verbal and written communication skills
• Persuasive and goal-oriented
• In-depth understanding of company services and its position in the market
• Excellent customer care and focus; ability to assess customers’ needs and provide correct answer, path, troubleshooting, or method for a positive customer experience
• Ability to multitask, prioritize, and manage time efficiently

A suitable candidate will also have had a proven and successful track record in aiding the achievement of a sales department’s goals in a fast-paced and dynamic environment.

Skills:

• Ability to set sales targets and achieve them effectively
• Excellent interpersonal, customer service and communication skills
• Experience using CRM to manage the sales process and forecast sales
• Strong analytical skills to identify trends and sales patterns
• Ability to design and implement a successful sales strategy
• Ability to guide and mentor sales representatives
• Planning, organization and problem-solving skills
• Advanced time management skills

How to apply:

Qualified candidates with required skills are invited to submit their applications accompanied by detailed curriculum vitae and their contacts to hrpl@somtelnetwork.net , not later than 11 July 2023.

The email Subject should be “Sales Supervisor”.

Please note that the only shortlisted candidates will be contacted for interview.